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(Solved): Read the Nordstrom case study on page 206 and write a (5)_page APA-formatted paper that answers th ...



Read the Nordstrom case study on page 206 and write a (5)_page APA-formatted paper that answers the questions below.
What are

Read the Nordstrom case study on page 206 and write a (5)_page APA-formatted paper that answers the questions below. What are the top 3 consequences to Nordstrom's brand if customer satisfaction rates diminish? What guardrails could they develop to ensure their customer satisfaction rates stay high?


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ANSWER:-The company's dedication to the individual and its emphasis on employee autonomy are the two main sources of Nordstrom's customer service succ
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